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Next stop, Switzerland: the Australian nursing home bringing the world to residents

Queensland seniors embark on world-first virtual rail journey.

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The permanent VR set up was conceived of by one of the centre's aged care staff, who wanted residents to be able to relive the joy of travelling. Picture supplied
The permanent VR set up was conceived of by one of the centre's aged care staff, who wanted residents to be able to relive the joy of travelling. Picture supplied
Phoebe Loomes
March 26, 2026

Aged care residents in Queensland are being treated to what is believed to be a world-first experience as a virtual reality (VR) immersive luxury rail trip opens its doors in Toowoomba, west of Brisbane.

The first-of-its-kind custom-built travel experience opened at St Vincent's Care Toowoomba in March, with residents saying time in the dining car, named the St Vincent's Express, feels just like "travelling the world again".

The technological leaps may be hard to imagine for those who remember typical aged care homes in the 1970s and 80s, when "nursing homes" often included smaller rooms in apartment blocks and were unlikely to offer care solely focused on wellbeing.

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While many aged care settings are beginning to experiment with using VR goggles, and robotic pets to enhance care, particularly for patients with dementia, the Toowoomba centre has instead chosen an immersive experience, allowing guests to share the trip with friends.

Simulating the kind of rail carriage you might encounter while splashing out on a first-class train trip, residents can gaze out virtual windows while taking in the sights and sounds of 10 different countries, with each trip paired with a themed menu.

During its maiden voyage, the virtual train took a ride through the snow-capped alps of Switzerland while residents were served Swiss chocolate, cheese and pastries.

Bleak nursing homes of the 70s a thing of the past

Up to 10 guests can dine in the VR train cart at any one time, as it takes virtual journeys through overseas destinations. Picture supplied
Up to 10 guests can dine in the VR train cart at any one time, as it takes virtual journeys through overseas destinations. Picture supplied

Among those to first try the unique train experience was former Queensland Police Minister Vince Lester and his wife Mary Lester, who live at the Toowoomba centre.

"This was just fantastic and all credit is due to the amazing St Vincent's team who created this great innovation," Mr Lester, 86, said.

"My wife Mary and I were lucky enough to travel to Switzerland when we were younger and this immersive travel experience made us feel like we were really back."

Residentrs said the trip, which included a themed lunch, felt just like travelling the world again. Picture supplied
Residentrs said the trip, which included a themed lunch, felt just like travelling the world again. Picture supplied

The idea came from Elzette Lategan, St Vincent's residential care services manager, who wanted to help the residents, many of whom live with cognitive impairment, to remember the joy of travel.

"Many of them would still love to travel overseas but it's just not practical or possible for them anymore," Ms Lategan said. "So I thought 'Why don't we bring the travel and the world to them?'"

Emerging technologies, including robotic pets and babies can help improve the mood of some dementia patients, but can also raise concerns about "deception" and creating an altered sense of reality for vulnerable people, according to Dr Wei Qi Koh, a lecturer from the University of Queensland.

The use of AI and visualisations in aged care has shown promise, but also raises ethical concerns, according to Dr Wei Qi Koh, lecturer from the University of Queensland. Picture supplied
The use of AI and visualisations in aged care has shown promise, but also raises ethical concerns, according to Dr Wei Qi Koh, lecturer from the University of Queensland. Picture supplied

"Are we intentionally misleading people about the nature of reality, especially when people might not already be aware of what reality is?" Dr Koh told ACM (publisher of this masthead).

However, Dr Koh, who is currently developing an ethical framework to guide the use of simulated technologies in aged care, said the virtual train was unique in the way it brought together groups of people instead of being a solitary experience.

"The novelty in that is that it really engages a group of people," she said. "It involves a group experience in a very naturalistic setting."

Phoebe Loomes

Hi there, I'm Phoebe, journalist for The Senior based in Sydney. I'm interested in stories about lifestyle, personal finance and health.