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Does Justin Hemmes' new Narooma resort live up to the hype? Here's our verdict

Eclectic design and celebrity chefs make the Whale a winner.

One of the guestrooms at the Whale in Narooma.
One of the guestrooms at the Whale in Narooma.
Akash Arora
Updated August 14 2026 - 11:29am, first published 10:07am

Hotel Review: The Whale, Narooma

Where: 102 Wagonga Street, Narooma, NSW

How much: From $440 per room, per night

Explore more: whalenarooma.com

THE BACKSTORY

It was the middle of Covid-19, and Justin Hemmes was riding his bike along the Narooma waterfront when he noticed the 1970s motel, the Whale Inn, was up for sale. The Sydney bar and restaurant tsar was escaping the pandemonium of the pandemic in this gorgeous regional NSW town, about three hours' drive from Canberra, and was toying with the idea of opening a resort. So he decided to drop in for a look and - as the hotel's new general manager, Erin Proud, tells me on my first night at the revamped property - the rest is history. Hands were shaken, contracts were signed and, in June this year, the Whale reopened as Merivale's first-ever resort.

THE LOCATION

Perched on a hill with wide-angle views across Wagonga Inlet, the Whale is located in the heart of Narooma. The town centre and all its conveniences are right on the doorstep, while scenic walks lead to some of the region's best attractions - from Bar Rock Lookout, about 15 minutes in one direction, to Mill Bay Boardwalk, about 30 minutes in the other.

THE STYLE

If the property's sun-baked ochre-hued facade doesn't make you swoon, its interiors - a melange of influences from all over the world - certainly will. Justin and his sister Bettina were heavily involved in all aspects of design and the objets d'art sprinkled throughout the hotel are a curation of their travels: classic terrazzo floors from Italy, hand-woven rugs from India and knitted light shades from Morocco.

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Sumptuous interiors.
Sumptuous interiors.

There are nods to the original property, too. A small patch of old rug discovered in a storeroom during the renovation became the prototype for the carpet that now anchors the hotel's Queen Chow restaurant, where the walls are still the original teal colour. Outside, an old frangipani tree remains the centrepiece of the pool area. "Justin was very passionate about keeping that particular one, so he orchestrated the rest of the landscaping - with soaring new palms - around it," Erin says. And then there are the staff uniforms, designed by Sydney label Alemais, known for bold, colourful prints. Watching the waiters sashay through the restaurant and along the hallways in free-flowing, mismatched clothes with bold patterns is enough to transport you to Ibiza.

THE ROOMS

The rooms are an extension of the common areas, with tastefully assembled tapestries, rugs and other furnishings - eclectic but not loud; colourful but not chaotic. There are 18 accommodations on site, from compact Palm Rooms on the ground floor to the sprawling two-bedroom Oceanview Penthouse on the first floor. I'm staying in room No. 17, which - at 48 square metres - is the largest of the Premium Inlet Suites. Its generous balcony looks over the picture-perfect pool on one side and the vast Wagonga Inlet on the other.

A mountain-view room.
A mountain-view room.

But it's inside where I find myself lingering. There are gorgeous touches everywhere: a turn-table with handpicked vinyl here; a separate sitting area large enough for a party of six there. The mini-bar is packed with goodies you rarely see in hotel rooms: a bottle of yuzu negroni in the fridge; dark-chocolate-covered dates in the snack drawer. The ensuite is equally considered. The toilet sits in a room of its own, while the spacious shower, topped by a skylight, is simple and elegant, with a single mixer - meaning you don't need a degree in science to get the water temperature right. Next to the sink is a whole stash of freebies: hydrating Lapcos face masks, exfoliating body mitts and Sisuu magnesium spray for muscle recovery. Who needs a spa?

THE FOOD

Queen Chow.
Queen Chow.

Food is Merivale's trump card and the fare at onsite restaurant Queen Chow, with celebrity chef Dan Hong at the helm, is proof. Breakfast is unmissable here for two reasons: one, it's included in the room tariff; and two, the breakfast burger - piled with American cheese, crispy pancetta, omelette and hot mustard mayo - is downright delicious. There's a mind-boggling array of Asian delicacies for dinner: from crunchy prawn toasts with luscious chilli mayo to deeply flavoured Singapore noodles with pork.

THE ACTION

Head to the wellness centre, where you can alternate between the cold plunge and hot sauna, or while away an entire afternoon at the hotel's drop-dead gorgeous magnesium pool, heated to 28 degrees. Just don't forget to order something from the all-day dining menu, created by famous Sydney chef Clayton Wells. The chicken katsu burger, dripping with tonkatsu sauce, is outstanding.

The magnesium pool, heated to 28 degrees.
The magnesium pool, heated to 28 degrees.

UNFORGETTABLE

The tiled bedside table in my room. It's easy to miss but one of the tiles has a charging sign. Just place your phone on it and juice it up. No cables required. Love.

The writer was a guest of the Whale

Akash Arora
Words byAkash Arora

Akash is the Deputy Travel Editor for Australian Community Media. He has lived and worked in four cities around the world – Sydney, London, New Delhi and New York – and, at last count, travelled to 42 countries.

 

My all-time favourite destination is ... New York. You can drop a pin anywhere in Manhattan and start walking in any direction, and the sights and sounds of the city that never stops will begin to stimulate all your senses in an instant. 

 

Next on my bucket list is … Scandinavia - at the peak of summer, when the sun almost never sets. 

 

My top travel tip is … If you’re flying to Sydney from anywhere in the world, pick a window seat far from the wing on the left-hand-side of the aeroplane. If the weather gods and flight path align, you’ll have the most incredible views of the Sydney Harbour and Opera House.