The crucial mistake causing travellers to miss flights.


Australians travelling to Europe are being warned to bring food as airport delays of up to six hours plague holidaymakers entering the region.
A new European Union Entry/Exit system (EES), which is now in place in 29 countries, is causing nightmare queues as travellers move through airport processing.
Smartraveller has warned the new system is causing delays of between four and six hours in some European airports, and travellers have missed flights as a result.
"Queues to access EES self-service kiosks are long. Be prepared to stand for an extended time. Take food and water if needed. If you have mobility or health concerns that limit how long you can stand, talk to airport support staff," the website states.
Smartraveller urges travellers to allow extra time between connecting flights, choose flexible flight options and arrive well before your flight is due to leave.
The hours-long delays and airport chaos at European borders come almost three months after the new digital traveller checks were rolled-out across the region.
A UK paper reported a local family was stuck at Charles de Gaulle airport for more than five hours in queues for EU border biometric checks. They ended up missing their flight home.
In another incident, more than 100 passengers missed an EasyJet flight from Milan to Manchester after being unable to clear passport control in time, another UK media outlet reported.
A week later, Ryanair passengers were in the same boat at a second Milan airport when they were stuck in a queue so long they had to watch their flight leave without them, according to more reports.
Brett Mitchell, Managing Director of Intrepid Travel ANZ, is warning Australian travellers not to get caught in the same situation.
"For Aussies heading to Europe right now, the practical advice is to allow significantly more time than you normally would at the border, particularly at busy hubs," Mitchell told Explore.

"If you're connecting through a European airport or have a tight onward transfer, build in an extra buffer. Once you're enrolled in the system your subsequent crossings should be smoother, but right now the system is still bedding in."
The EES system was introduced across 29 European countries in a phased approach, wrapping-up on April 10.
For the first time, non-EU travellers - including Australians - are being fingerprinted and face-scanned on entry.
"It is a one-off registration but it does take time, particularly at the busier entry points," Mitchell said.
"Airports across France, Germany, Belgium, Italy, Spain and Greece have all reported queues of up to three hours at border control, with the Ryanair CEO publicly describing lines of up to four hours at some airports."
The EES collects and stores travellers' details including full name, date of birth, and biometric data including facial image and fingerprints, and records each European entry and exit.
It replaces the old system of manually stamping passports.
This article was originally published by Explore on May 18, 2026, with the headline, 'Europe's new EES border chaos: why travellers are missing flights and how to avoid it', and was republished on June 1 with he headline '6-hour airport chaos: new European border rule causing nightmare delay.

Sarah is Explore's Digital News Editor. She believes regional travel is just as fun (if not better) than staying in the big cities and loves any travel experience to do with nature, animals and food!. My all-time favourite destination is ... Cornwall. From the giant seagulls to the blustery beaches, Cornish pasties and fishing villages, it stirs something romantic and seafaring in me. Next on my bucket list is … Mongolia. I want to go somewhere really unique that feels totally foreign and challenges my way of life. My top travel tip is … Don’t plan too much. Walk the streets and let it happen. And make sure you check out what’s within a few blocks of your hotel - sometimes the best local food is found that way.






