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6-hour airport chaos: new European border rule causing nightmare delays

Why Aussie holidaymakers are missing flights in Europe right now.

Updated
Madrid Airport in Spain. Picture by John Oswald/Unsplash
Madrid Airport in Spain. Picture by John Oswald/Unsplash
Sarah Falson
Updated June 9, 2026, first published June 1, 2026

Australians travelling to Europe are being warned they could face airport delays up to six hours long as a new entry system is now in place in 29 countries across the region.

Smartraveller has warned the new European Union Entry/Exit system (EES) is causing delays of up to four-to-six hours in some European airports, and travellers have missed flights as a result.

The hours-long delays and airport chaos at European borders come after new digital traveller checks were rolled-out across the region.

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Over a month after the new digital European Union Entry/Exit system (EES) was implemented, travellers are reporting being stuck in queues and even missing their flights.

A UK paper reported a local family was stuck at Charles de Gaulle airport for more than five hours in queues for EU border biometric checks.

They ended up missing their flight home.

In another incident, more than 100 passengers missed an EasyJet flight from Milan to Manchester after being unable to clear passport control in time, another UK media outlet reported.

A week later, Ryanair passengers were in the same boat at a second Milan airport when they were stuck in a queue so long they had to watch their flight leave without them, according to more reports.

Brett Mitchell, Managing Director of Intrepid Travel ANZ, is warning Australian travellers not to get caught in the same situation.

"For Aussies heading to Europe right now, the practical advice is to allow significantly more time than you normally would at the border, particularly at busy hubs," Mitchell told Explore.

Don't start off your European holiday with an airport nightmare. This is beautiful Paris, France. Picture by Leonard Cotte/Unsplash
Don't start off your European holiday with an airport nightmare. This is beautiful Paris, France. Picture by Leonard Cotte/Unsplash

"If you're connecting through a European airport or have a tight onward transfer, build in an extra buffer. Once you're enrolled in the system your subsequent crossings should be smoother, but right now the system is still bedding in."

The EES system was introduced across 29 European countries in a phased approach, wrapping-up on April 10.

For the first time, non-EU travellers - including Australians - are being fingerprinted and face-scanned on entry.

"It is a one-off registration but it does take time, particularly at the busier entry points," Mitchell said.

"Airports across France, Germany, Belgium, Italy, Spain and Greece have all reported queues of up to three hours at border control, with the Ryanair CEO publicly describing lines of up to four hours at some airports."

The EES collects and stores travellers' details including full name, date of birth, and biometric data including facial image and fingerprints, and records each European entry and exit.

It replaces the old system of manually stamping passports.

This article was originally published on Explore on May 18, 2026, with the headline, 'Europe's new EES border chaos: why travellers are missing flights and how to avoid it'

Sarah Falson
Words bySarah Falson
Sarah is ACM’s travel producer. She believes regional travel is just as fun (if not better) than staying in the big cities and loves any travel experience to do with nature, animals and food!.

My all-time favourite destination is ... Cornwall. From the giant seagulls to the blustery beaches, Cornish pasties and fishing villages, it stirs something romantic and seafaring in me.

Next on my bucket list is … Mongolia. I want to go somewhere really unique that feels totally foreign and challenges my way of life.

My top travel tip is … Don’t plan too much. Walk the streets and let it happen. And make sure you check out what’s within a few blocks of your hotel - sometimes the best local food is found that way.